Hubungan antara Beban Kerja dan Stress Kerja pada Kepuasan Kerja Perawat di Rumah Sakit : Systematic Literature Review

Abstract

Workload is a number of activities that require expertise and must be done within a certain period of time in physical and psychological form. Job stress is a physical and emotional action that occurs when there is a gap between job requirements, abilities and resources. Job satisfaction is important in human resource management, it affects employee productivity at work. Objektive The aim is to be able to determine the level of workload, work stress and job satisfaction experienced by each nurse. The research Method used in this study is the Systematic Literature Review using the literature review method. The database used in this study is Google Scholar. The keywords used to search for articles using PICO. P: Nurse I: Workload, Work stress and Job satisfaction C: - O: Work motivation, job satisfaction, work performance. In addition, researchers also made inclusion criteria in filtering articles, namely available in full text form, in Indonesian, the place of research was conducted in a hospital, the year of research 2020-2025. The Results of the 10 articles can also cover all the needs in providing good health service benefits in a hospital by meeting the facilities and infrastructure. For health services can also have a management that can move in the hospital environment to be able to accommodate all health service processes. Conclusion Many factors can influence the success of a work environment that can cause a sense of burden in completing a job in an agency, including the many tasks carried out, the ability to complete the work, and time management in completing the work or tasks and responsibilities in the hospital.